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Hybrid Field Sales Representative (Dallas, TX)

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CVS Health is dedicated to building a world of health around every individual, focusing on a connected and compassionate health experience. The Hybrid Field Sales Representative is responsible for managing sales growth by leveraging field sales and telesales programs, building strong member relationships, and utilizing the Aetna IVL Medicare product portfolio. Responsibilities Acquisition and conversion of new and existing members via field programs including, face to face appointments, retail, provider, center of influence development and referrals programs Acquisition and conversion of new and existing members via inbound and outbound calls by assessing customer needs for products and services using insightful, probing questions, and demonstrating superior listening skills Document in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new and existing members Develop, continuously train, and learn new sales skills to support best in class customer acquisition metrics, sales goals, and other KPIs meant to drive complaint and quality sales Accountable for telesales/field sales achievement of quality, sales effectiveness, retention, secret shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs Skills 0-3 Years Experience Required 4-year college degree or 1 to 2 years' experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement) Life & Health insurance license is not required to be employed. It is required to obtain the license within 60 days from the employment start date Active use of computer for carrying out daily job activities Ability to multi-task while talking on the phone Excellent communication and listening skills Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. 'Customer is always right' attitude) Adaptable to high pressure, achievement-oriented environment Drive to build, manage, and grow a book of business and become successful entrepreneur High level of computer proficiency including, but not limited to, Microsoft Office package Ability to quickly perform basic mathematical operations w/out use of calculator Adept at presentation skills Adept at learning Medicare products, sales process, and systems Adept at collaboration and teamwork Adept at selling skills Mastery of technology Mastery of problem solving and decision making skills Mastery of growth mindset (agility and developing yourself and others) skills Regular and reliable attendance is an essential function of the job Any additional tasks as directed by supervisor or manager Adept at assessing needs of consumers and prospects and utilizing math and cost benefit analysis Mastery of sales achievement Master of out of the box solutioning and creative thinking Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Company Overview CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https//www.cvshealth.com/. Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...