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H&B NA Carrier Relations Leader

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<p><span lang="EN-GB"><strong>Company Description</strong></span><br><span lang="EN-GB">WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at </span><a href="https://www.wtwco.com/" target="_blank"><span lang="EN-GB">wtwco.com</span></a><span lang="EN-GB">.</span></p><p style="line-height: normal; margin-bottom: 7.5pt;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">As the Carrier Relations Leader for H&B, you will drive the overall broking and carrier management strategies. You will report to the Head of H&B, NA. You will be responsible for the following:</span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Serving as a H&B Leadership team member and contributing to strategic growth and operational improvement initiatives</span></span></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Leading strategy for Broking teams across H&B; including but not limited to the development of panels, facilities, and enhanced MDI arrangements</span></span></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Develop vendor strategy inclusive of panels, COEs, and facilities with corresponding commercial strategies (like the traditional carrier relationships)</span></span></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Managing and expanding Market Derived Income (MDI) including increasing this revenue year over year</span></span></li><li><p style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Executing carrier management strategy across the business enhancing what is in region currently to leverage and create best practices</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Establishing a commercial and operational framework for preferred vendor/panel partners</span></span></p></li><li><p style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Identify, influence and lead co-development opportunities for new and unique solutions with carriers and vendors (potential for new revenue channels)</span></span></p></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Working with Operations and Technology you or your delegate(s) will act to support advancement of H&B’s technology platforms and data strategy, as well as opportunities for automation and process improvement, to improve carrier reporting to inform strategic decisions</span></span></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Working with the insurance carriers and local teams to deliver the value proposition for the carriers that will increase WTW’s MDI revenue, including carrier analytics </span></span></li><li><p style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Building a community of expertise for Broking, supporting local needs while leveraging best practices </span></span></p></li><li><p style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Partnering with Risk and Broking leaders to identify and lead cross-sell opportunities between H&B, Risk and Human Capital (if applicable)</span></span></p></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Acting as key liaison with Market Security Group- manage and proactively flag risks for H&B related to carriers, vendors and broking activity </span></span></li><li><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Representing H&B in IGS risk financing team (Pooling Network review meetings) and other LOBs where coordination enhances revenue generation</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Manage the overall carrier relations and MDI strategy ensuring that WTW is performing according to our Excellence standards</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Display strong leadership and influencing skills</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Work in a collaborative manner demonstrating the Willis Towers Watson values</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Manage the WTW H&B Carrier Management strategy in collaboration with H&B Region Leaders and H&B Regional Broking Leaders (inclusive of specialty leaders)</span></span></li></ul><p style="line-height: 18pt; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Key Features</strong></span></span></p><p style="line-height: 18pt; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Excellence</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><p><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Manage the overall carrier relations and MDI strategy ensuring that WTW is performing according to our Excellence standards</span></span></p><p> </p></li></ul><p style="line-height: 18pt; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong> People</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Display strong leadership and influencing skills</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Work in a collaborative manner demonstrating the Willis Towers Watson values</span></span></li></ul><p style="line-height: 18pt; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong> Clients</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Manage the WTW H&B Carrier Management strategy in collaboration with H&B Region Leaders and H&B Regional Broking Leaders (inclusive of specialty leaders)</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Directly manage the carrier relationship of top ten carriers</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Identify ways to leverage effective carrier relationships by maximizing the potential of the WTW H&B portfolio of business. Develop opportunities to grow and increase pipelines for current and future business opportunities</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Demonstrate a strong commercial ability to leverage from deep knowledge of the employee benefits market</span></span></li></ul><p style="line-height: 18pt; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;"><strong>Financial</strong></span></span></p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Manage H&B Market Derived Income revenue with year over year growth expectations to be established annually</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt;">Analyze commission levels and provide strategic guidance</span></span></li><li style="line-height: normal; margin-bottom: 0in;"><span style="font-family: Arial, sans-serif;"><span lang="EN-GB" style="font-size: 10pt; line-height: 115%;">Work closely with the H&B leadership team to drive growth and profitability with actionable insights throughout the year</span></span></li></ul>

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...