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[Remote] Investigation Representative, ROW IB

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Note: The job is a remote job and is open to candidates in USA. Amazon is seeking a highly motivated Investigation Specialist to manage daily operational activities across fulfillment centers. The role involves providing accurate resolutions to sellers and associates while ensuring program standards are met through data analysis and effective communication.


Responsibilities

  • Provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions.
  • Conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools.
  • Facilitating flow of information, reporting progress and identifying blockers & providing resolutions.
  • Insisting on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms.

Skills

  • Graduation from a recognized university with 1 year of work experience.
  • Excellent communication skills (written and verbal) in English language.
  • Ability to communicate correctly and understand the issues.
  • Ability to concentrate – follow up on issues without distraction to resolution.
  • Work successfully in a team environment as well as independently.
  • Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills.
  • Demonstrates an ability to successfully navigate websites.
  • Excellent communication skills (written and verbal) in English language.
  • Good Working knowledge of MS office.

Company Overview

  • Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is https://amazon.com.

    • Company H1B Sponsorship

  • Amazon has a track record of offering H1B sponsorships, with 18969 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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