Walmart, one of the world’s most trusted retail brands, is seeking Part-Time Remote Customer Service Representatives to join our growing virtual team. This is a work-from-home opportunity that allows you to provide excellent customer support while earning a competitive hourly rate and enjoying flexible scheduling.

If you are detail-oriented, enjoy helping people, and are comfortable working from home, this role is an excellent entry-level opportunity. No prior experience is required — Walmart provides full online training and ongoing support.

About the Role

As a Remote Customer Service Representative, you will be the primary point of contact for Walmart customers who need assistance with their online orders, accounts, or product information. You will handle inquiries via phone, chat, or email, providing helpful solutions and ensuring customer satisfaction.

This part-time position allows you to work from the comfort of your home, save commuting time, and balance work with personal commitments.

Key Responsibilities

Your responsibilities will include:

Responding to customer inquiries promptly and professionally via phone, chat, or email.

Assisting customers with order tracking, returns, refunds, and account questions.

Resolving issues quickly while maintaining a friendly and helpful demeanor.

Updating customer account information accurately and efficiently in Walmart’s systems.

Reporting trends or recurring issues to your supervisor to help improve service quality.

Meeting daily performance metrics, including response time and customer satisfaction ratings.

Collaborating with other remote team members to ensure consistent, high-quality service.

Your role is critical to ensuring that Walmart customers enjoy a smooth and satisfying online shopping experience.

Who Can Apply

This position is ideal for individuals who are:

18 years or older and legally eligible to work in the U.S.

Comfortable using a computer, headset, and basic software applications.

Strong communicators with excellent written and verbal English skills.

Detail-oriented, patient, and able to handle multiple inquiries at a time.

Reliable and self-motivated to work independently from home.

No previous customer service or call center experience is required. Walmart provides comprehensive paid training to ensure your success.

Pay and Benefits

Walmart offers a competitive compensation package for remote customer service team members:

Hourly Pay: $25–$30/hour

Weekly Income: Approximately $500–$600 for part-time hours (20–25 hours/week)

Flexible Scheduling: Morning, afternoon, or evening shifts

Paid Training: Online training to teach systems, policies, and best practices

Benefits for Eligible Employees: Health, dental, vision, and retirement options

Career Advancement: Opportunities to move into full-time roles, supervisory positions, or other departments

Walmart values its remote employees and offers perks that make it easier to balance work with life responsibilities.

Work Schedule

This role provides flexible hours to fit your lifestyle:

Part-time shifts, typically 20–25 hours per week

Flexible scheduling options including morning, afternoon, and evening shifts

Weekend availability may be required depending on business needs

100% work-from-home — no commute required

This flexibility makes it ideal for students, parents, retirees, or anyone seeking additional income.

Why Work for Walmart

Walmart is committed to providing a supportive and inclusive work environment. By joining our remote customer service team, you will:

Work for a trusted global brand serving millions of customers weekly

Gain valuable remote work experience and customer service skills

Enjoy the convenience of working from home

Access career growth opportunities within Walmart’s corporate and virtual teams

Receive support and guidance through paid training and mentorship

This position offers not just a job, but the opportunity to build a meaningful career with a stable and reputable company.

Tools and Technology

To succeed in this role, you will need:

A reliable computer or laptop

High-speed internet connection

Headset with microphone for phone calls

A quiet, distraction-free workspace

Access to Walmart’s secure systems and communication tools

Walmart provides full guidance and training to ensure you are comfortable and confident using all necessary tools.

How to Apply

Follow these steps to join Walmart’s remote team:

Visit

Search for “Remote Customer Service Representative – Part-Time”

Select the part-time remote option and click Apply Now

Submit your resume and complete a brief online assessment

If selected, participate in a virtual interview to complete the hiring process

Applications are reviewed daily, so early submission increases your chances of securing a position.

Start Your Work-from-Home Career Today

Working as a Part-Time Remote Customer Service Representative at Walmart offers the perfect combination of:

Flexible work hours

Competitive hourly pay ($25–$30/hour)

No prior experience required

Career growth opportunities

The convenience and comfort of working from home

Join Walmart’s virtual customer service team and make a difference for millions of online shoppers while earning a reliable income.

Apply today and take the first step toward a rewarding remote career with Walmart!

✅ Job Snapshot Feature Details Position Customer Service Representative (Remote) Company Walmart Type Part-Time, Work From Home Pay $25–$30/hour Experience Required None (Training Provided) Schedule Flexible hours, including evenings and weekends Benefits Paid training, career growth, health options for eligible employees Location 100% Remote / Work From Home