JD: Remote Medical Assistant Job Description (USA Citizens Only)

We are seeking a highly organized, compassionate, and detail-oriented Remote Medical Assistant to join our growing telehealth team. This is an exciting entry-level opportunity for individuals passionate about healthcare and providing excellent patient support from the comfort of their home.

______________

Key Details

Detail Specification

Location Fully Remote (Work from Home)

Eligibility USA Citizens Only

Compensation $35 per hour

Experience Level Entry Level (Training provided)

______________

Responsibilities

As a Remote Medical Assistant, you will play a crucial role in managing patient flow and administrative tasks, ensuring seamless virtual healthcare delivery. Your duties will include:

• Patient Communication: Handling inbound and outbound patient calls, emails, and secure portal messages in a professional and empathetic manner.
• Scheduling & Coordination: Scheduling and confirming patient appointments, managing provider calendars, and coordinating referrals to specialists or external facilities.
• Documentation & EHR Management: Accurately documenting patient information, vital signs (as reported by the patient), and provider instructions in the Electronic Health Record (EHR) system.
• Administrative Support: Processing prior authorizations, managing prescription refill requests following provider approval, and preparing necessary forms.
• Telehealth Support: Troubleshooting basic technical issues related to telehealth appointments (e.g., connection difficulties) and ensuring patients are ready for their virtual visit.
• Billing Support: Assisting with basic insurance verification and relaying billing-related questions to the appropriate department.
• Compliance: Adhering strictly to all HIPAA regulations and maintaining patient confidentiality at all times.

______________

Qualifications

Required

• Citizenship: Must be a United States Citizen (required for this remote position).
• Technology: Must have a reliable high-speed internet connection, a quiet and private workspace, and proficiency with basic computer applications.
• Communication Skills: Excellent verbal and written communication skills with a professional and compassionate telephone manner.
• Organizational Skills: Strong attention to detail, organization, and the ability to manage multiple tasks simultaneously.
• Education: High school diploma or equivalent.

Preferred (But not required for entry level)

• Completion of an accredited Medical Assistant program or equivalent training.
• Basic knowledge of medical terminology and common EHR/EMR systems.

______________

Benefits

• Competitive wage of $35 per hour.
• Opportunity to work from home (fully remote).
• Comprehensive training and professional development.

______________

How to Apply

If you are a motivated USA Citizen looking for an entry-level remote role in healthcare and meet the qualifications listed above, please submit your resume and a brief cover letter outlining your interest in this specific position.

We look forward to reviewing your application!

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Expected hours: 40 per week

Application Question(s):

• Mention tentative date by which you can join?
• What is your expected hourly rate?
• Do you have a laptop and internet connection at home?

Work Location: Remote