Loan Processor Trainee - (Pulte Mortgage)

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About the position

Providing lending services to help our customers achieve their dream of homeownership. At Pulte Mortgage, we're more than a lender-we're a team driven by purpose. Since 1972, we've helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive. Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact. Are you looking to kick-start a new career and do so in a fun, diverse, exciting, and fast-paced environment!? Pulte Mortgage (a subsidiary of PulteGroup) is looking for energetic and motivated individuals who are ready to take the first step in building a long-term and rewarding mortgage career! Come be a part of an organization that fosters and encourages diversity, equity, and inclusion, where we not only celebrate successes at work, but successes in life. NO MORTGAGE EXPERIENCE - NO PROBLEM! Our next Processing Mortgage Banking Trainee Program starts on February 4, 2026! BI-LINGUAL IN SPANISH HIGHLY PREFERRED! What is the Mortgage Banking Training Program? Our Mortgage Banking Training full-time, paid training program is a unique and specialized training and development program to prepare candidates for a rewarding career in the mortgage industry. The training will provide you with a greater understanding of the overall residential mortgage loan process, which will lead to a full-time, Loan Processor position. Our mortgage loan processors collaborate with customers, underwriting, and our sales team to make the dream of homeownership possible by gathering and analyzing documents to make a complete loan file. This includes reviewing paystubs, bank statements, credit reports, and a variety of other documents based on each customer's unique situation. If organization and customer service are your strong suit, then a career with Pulte Mortgage is right for you! TRAINING: Consists of a combination of online classroom learning, mentorship, and job shadowing. Learn about the mortgage application process, various loan products, and investor guidelines and regulations. Provides employees with knowledgeable and dedicated support upon training completion. Instructor-guided mortgage systems and applications training

Responsibilities

  • Process and prepare purchase mortgage loans (FHA, VA, Conventional, USDA)
  • Verifies accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting.
  • Provides consistent communication on loan status to customers to ensure a smooth mortgage transaction.
  • Ability to maintain quality work in a fast-paced environment.
  • Capacity to multi-task using multiple computer screens and software programs.
  • Successfully use critical thinking and problem-solving skills to process loans.
  • Cultivate relationships with peers as a peer mentor
  • Performs other duties as assigned

Requirements

  • Excellent customer service skills
  • Excellent written and oral communication skills
  • Ability to work in a fast-paced environment and while maintaining attention to detail
  • Ability to multi-task and meet deadlines
  • Proficiency with MS Office Suite
  • Ability to work with multiple computer systems
  • At least 1 year of experience in a customer service role, including professional/military experience, internships, or school leadership positions.
  • Ability to multi-task and good attention to detail
  • Dedicated workspace in a distraction-free environment and reliable internet connection to allow for remote work.
  • High school diploma or equivalent.

Nice-to-haves

  • BI-LINGUAL IN SPANISH HIGHLY PREFERRED!
  • Bilingual Spanish skills highly preferred.

Benefits

  • This position will also be eligible for monthly incentives upon on the successful completion of the required training and based on defined performance objectives.
  • In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay.
  • Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service).
  • Employees are eligible to participate in the Company's 401(k) Plan.
  • Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage.
  • Employees are covered by company-paid disability, basic life insurance and parental leave.
  • Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available.
  • In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable).
  • Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.
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