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Content Moderator- English/Bahasa Malay

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Job Highlights

  • Work Life Balance Environment
  • Young, energetic, and supportive team!
  • Diversified and inclusive culture

Overview
So, what will you be doing as a Content Moderator?
You are responsible for reviewing and filtering user-generated content on
various online platforms such as social media, forums, or e-commerce
websites. You will ensure that the content which could include reviewing
text, images, videos, and other forms of content adheres to the platform's
community guidelines, policies, and legal requirements.

Your Responsibilities
• Review seller, business and product information, short videos, and
livestreams to ensure legal compliance and safety of content
uploaded to the platform.
• Conduct basic data analysis and deliver defined process report.
• Identify opportunities to drive improvements on risk mitigation,
process streamlining, quality enhancement, and policy localization as
well as optimization at scale.
• Collaborate with other functions of E-commerce business unit to
complete the designated work to meet the team's goal
Requirements
• Fluency in English, and Bahasa Malay
• Multi-lingual is highly preferred (depends on the market assignment)
• Compliance or moderation operations experience is preferred
• Strong analytical and research skills
• Experience in E-Commerce Buyer and Seller Services is a plus
• Ability to work in a fast and evolving environment with detail-oriented
focus.

Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in
more than 20 languages and dialects in Asia. Teleperformance Malaysia
has seen rapid growth since its establishment in 2017 with 4 sites in
Penang and Kuala Lumpur with more than 3,400 full-time employees today.
Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.


Why join us?

Looking for a company that puts the fun in work? We believe that work
should be enjoyable and rewarding, which is why we strive to create a
positive and supportive environment for our employees.
Our team is made up of talented and enthusiastic individuals who are
passionate about what they do. We're always on the lookout for more
awesome people to join us, and we're committed to building a diverse and
inclusive team. Whether you're just starting out in your career or you're an
experienced professional, we welcome anyone with big ambitions and a
great attitude.

At Teleperformance, we understand that our employees are our greatest
asset, which is why we offer a range of benefits to ensure that they feel
valued and supported. Our benefits package includes Medical Insurance,
paid vacation and sick leave and plenty of opportunities for learning and
development. We believe in investing in our employee; futures, and we're
committed to helping them grow and succeed.
So if you're looking for a company where you can have fun, be yourself,
and achieve your goals, Teleperformance is the place for you. Join us today
and see for yourself why we're one of the best companies to work for!
Click on “Apply Now” and let’s have a conversation.

#FullTime, #CustomerService, #Sales, #BPO,
#BusinessProcessOutsourcing, #CallCenter, #ContactCenter,
#Teleperformance, #TeleperformanceMalaysia,#CareerGrowth,
#Promotion, #KualaLumpur, #Selangor, #Johor #Sabah #Sarawah
#CustomerSuccessSpecalist #EastMalaysia

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