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Billing Service Analyst- Specialty Billing

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Employer Industry: Insurance

Why consider this job opportunity:
- Salary up to $72,120
- Opportunity for career advancement and growth within the organization
- Flexible work arrangements with options for hybrid or remote work
- Strong focus on customer service and relationship building
- Supportive and collaborative work environment
- Access to ongoing professional development and training resources

What to Expect (Job Responsibilities):
- Serve as the single point of contact for assigned accounts, managing all billing and collections activities
- Collaborate with team members to ensure timely completion of workloads and manage changing priorities
- Provide excellent customer service through effective communication and relationship management
- Conduct research and analysis to resolve problems and implement effective solutions
- Maintain knowledge of insurance products and workflows related to premium and losses

What is Required (Qualifications):
- Strong technology and PC skills, with comfort in learning new software systems
- Excellent cognitive and analytic skills, including decision-making and problem-solving abilities
- Demonstrated commitment to delivering best-in-class customer service
- Strong verbal and written communication skills, with a focus on relationship building
- Ability to work with high-speed broadband internet and meet specific internet requirements for remote work

How to Stand Out (Preferred Qualifications):
- Previous experience in the insurance industry, particularly in billing or account management
- Familiarity with construction and national market insurance products
- Proven ability to adapt in a fast-paced environment while managing multiple priorities
- Experience in using analytical skills for product knowledge and professional development

#Insurance #CustomerService #CareerOpportunity #RemoteWork #ProfessionalDevelopment

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...