Job Summary

Are you passionate about Apple products and love helping others? The Elite Job is partnering with Apple to recruit motivated individuals for the Apple Home Advisor [Part Time] Remote role. As a Home Advisor, you will represent Apple by providing world-class customer support from the comfort of your home. You will be the human connection to Apple, assisting customers with questions about products, services, and support while delivering an exceptional experience every time.

This is an excellent opportunity to become part of one of the worlds most iconic brands—all from your home office.

Key Responsibilities

• Handle incoming customer support calls, chats, and emails professionally and efficiently.

• Provide knowledgeable support for Apple products such as iPhones, iPads, MacBooks, Apple Watches, and services like iCloud and Apple Music.

• Troubleshoot technical issues and offer step-by-step solutions to resolve problems.

• Guide customers in setting up devices, restoring content, and managing Apple services.

• Document interactions and escalate issues when necessary.

• Maintain Apples high standards for customer service, empathy, and confidentiality.

Required Skills and Qualifications

• Strong verbal and written communication skills in English.

• A passion for technology and a genuine interest in Apple products.

• Ability to navigate multiple systems and multitask during customer interactions.

• High-speed internet connection and a quiet, distraction-free work environment.

• Legally eligible to work in Canada.

• Must be self-motivated, dependable, and resourceful.

Experience

• Prior experience in customer service, technical support, or a call center is a plus.

• Familiarity with Apple products (as a user or professional) is highly desirable.

• Entry-level applicants are encouraged to apply; training will be provided.

Working Hours

• Flexible part-time schedule.

• Must be available for shifts on evenings, weekends, and holidays as needed.

• Weekly hours range from 15 to 25 hours, depending on availability and performance.

Knowledge, Skills, and Abilities

• Ability to learn quickly and adapt to evolving technology and policies.

• Skilled in conflict resolution and emotional intelligence.

• Strong organizational and time-management skills.

• Tech-savvy and comfortable with remote communication tools (Zoom, Teams, Slack, etc.).

• Excellent attention to detail and accuracy in documentation.

Benefits

• Work from the comfort of your home.

• Paid training provided by Apple.

• Employee discounts on Apple products and services.

• Performance-based incentives and bonuses.

• Access to Apples support and resources.

• Opportunities for long-term growth and internal promotions.

Why Join Us

At The Elite Job, we connect talent with global industry leaders. This opportunity to work with Apple from home not only offers you the flexibility to balance work and life but also puts you on a career path with an organization known for innovation, culture, and excellence.

Be part of a passionate team that thrives on helping people and delivering value every day. Whether you are tech-savvy or a people person—or both—this role is your chance to shine while working with one of the most admired companies in the world.

How to Apply

Ready to start your journey with Apple from home?
Click the Apply Now button or send your updated resume to us.
Use the subject line: Apple Home Advisor Application

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.